Monday 29 June 2009

Countdown to cheap broadband TV

Broadband TV package prices look to be on the way down soon, with the news that Ofcom is set to slash the price that broadband provider pay to Sky for its premium channels.

At present, Virgin Media, Tiscali and BT are bound to pay Sky the princely sum of £23.50 for every customer on their books. However, early next year Ofcom is planning to cut this by a third to £16.50, on the grounds that Sky’s dominance of the pay TV arena is distorting the market.


Of course this spells a whopping cut to Sky’s revenue – and naturally they plan to challenge the regulation. But for us, should the reduction get passed at least, it looks like a result all round.

With a price reduction of that magnitude, providers will surely pass on the benefits to customers. Leaving us to enjoy cheaper Premier League football and movie premieres as well as more competitively priced broadband bundles. Roll on next year.

Monday 8 June 2009

Time ticking on watch phones status as gimmicks?


Polarising opinion once again in the mobile phone blogosphere today are watch phones. The cause of the all the kerfuffle is the LG GD910. First sighted during Feb this year, it has now resurfaced on news sites after LG quashed rumours it was due in the UK in July.

The Mirror and Tech Radar are very firmly in the fans’ camp and even go so far as to list five reasons to invest in the phone. But elsewhere, naysayers are dubbing the LG GD910 little more than a gimmick.

Whichever assessment proves true, it seems that watchphones have been a hit with the public. In an exclusive interview today on Top 10 Broadband, the manufacturer of the sWaP phone claims that demand is five times greater than they’d been expecting. The firm, which only entered the sector a matter of months ago, also outlines plans for a host of new watch phones due later this year.

Personally, I think watch phones are pretty cool – in a kind of retro modern, golden age of Sci-Fi kind of way. And if, as the chap from sWaP suggests, they keep getting high-end features, I even think they might even shed their gimmick tag, too.

Tuesday 26 May 2009

Is it all over for Ovi before its begun?


When Nokia announced that its Ovi application store was to launch with a massive 20,000 titles, it drew gasps from industry watchers. By way of comparison, the Apple App Store could muster just 300 when it was unveiled.

But not long after Nokia’s announcement appeared, it emerged that in fact that the word ‘titles’ was a little misleading. In fact very few of the wares on offer were to be bona-fide applications.

Now, it seems the disappointment surrounding Ovi has become even more palpable. A scan of the site earlier today revealed why. Pages were down all over the place. Meanwhile, of those that were working, loading times were punitively long.

But of course, most sites have teething problems. And given the kind of volume of traffic, this one will be receiving, it’d take an especially vinegary churl not to afford Nokia some grace to sort out the issues.

However, unfortunately the products are even more of a letdown. When we checked, just ten business applications were available. Conversely, thousands upon thousands of the titles were just shonky wallpapers or ringtones.

All in all, then, not the best launch ever. But at least Nokia will have a chance to remedy its fast-fading love affair with the British public when it unveils the N97 in June. Let’s hope it gets it right this time.

Monday 18 May 2009

Your starter for ten: Can ISPs prevent exam cheats?


Recently, I offered to help a little Czech chum of my acquaintance with his A-Level film studies essay. It was to be simply a case of tucking and tidying up his prose and checking spelling. I thought it'd take five minutes of my time.

But when I looked at the piece it was a different story. Instead of an original work, it was a Frankenstein's monster of an essay, cobbled together from other people's travails he'd found online. After a while I gave up. I'd been chastened partly by my boy's lack of effort. But mostly I'd quit when it dawned on me that cheating in national exams is now much easier than ever before.

That's something that's been confirmed for me today by a report in the ever-reliable Register. In a great story, the site notes that exam boards are asking broadband providers to take a greater role than ever before in clamping down on exam cheats. In particular, they're asking for a hotline to be manned by ISPs' staff who'll be tasked with taking down exam papers as soon as they come to people's attention.

It's too early to tell how many providers have taken these extra measures. But it'd be hard to blame them if they didn't - especially since they're being expected to pay for it themselves.

Friday 27 February 2009

Lost Nokia's fate in the lap of the cods


JCB’s handsets sell themselves as the most robust on the market. Nicknamed ‘Bricks’, they’re constructed from diamond-hard materials and by all accounts are tougher than a Russian Mafioso. But for all their manufacturers’ nails-hard posturing, it seems that a new challenger has emerged for their crown.

Enter Nokia, whose handsets have, in truth, enjoyed a rep for durability for years. In today’s Sun, you’ll find a decidedly fishy tale of how Glen Kerley mislaid his Nokia handset while walking his dog on a beach and was in the process of buying a new one when his girlfriend received a call from the missing mobile. Turns out that the phone had been found by a fishmonger in the belly of a 25lb fish and had defied seawater and the fish’s gastric juices to keep on working.

Relating the story Andrew told how his girlfriend looked askance at him and said: “Your old mobile number is calling my phone.”

He added: “She said some guy was going on about my phone and a cod so she handed it over to me and he told me where he had found it. I thought he was winding me up but he assured me he had caught a cod that morning and was gutting it for his fish stall and that my Nokia was inside it - a bit worse for wear.”

From Nokia’s point of view this is surely the kind of PR that money cannot buy. And couldn’t have come at a better time. Not least because this week it’s fending off reports that its Nokia 5800 handset is hamstrung by defective speakers. The latter in particular is embarrassing for a handset that is spearheading Nokia’s XpressMusic range and upon which so many of the company’s hopes are pinned this year.

In the meantime, I expect the Finnish mobile phone giants to make much of this story. As far as they're concerned, if ever there was a good day to bury bad news this is surely it.

Monday 23 February 2009

Orange's future looks less bright after consumer victory


Ever felt like suing your mobile phone provider? Sure you have. Was your bugbear with unclear roaming charges? Or maybe it was unheralded and unfair changes to the terms of your contract? Perhaps it was atrocious customer service, or appalling network coverage.

Most likely if you’re a 3 customer it was all of the above. That’s certainly the case if this torrent of abuse is anything to go by. As a 3 customer myself I can only relate. I live in the urbanised locale in north London where you’d have thought a clear reception would be a given. Not so. I can actually barely get a reception in my house. There are even problems when I’m in town, with Soho’s high buildings leaving me out of range and unreachable for the duration of shopping trips for discs of shiny black plastic. This is more often than my GF would approve of.

But this week it seems there’s something to cheer about - for Orange customers at least. Yesterday the Daily Mail reported that Tom Prescott of Richmond has won a case against his mobile phone network. According to the report, Orange attempted to keep him in his contract despite his failure to get coverage in his office or home in Richmond. Mr Prescott is now £500 richer after damages were awarded and is free of Orange’s attention.

He told the paper: "It has taken me three months in court to get it cancelled. I felt bullied by the company, and dealing with Orange was awful. I hope people who have the same problem now realise they can do something about it."

If we're to believe the responses to the outcome, this is a seismic event and opens up the prospect of hordes of disgruntled network customers launching legal action. You can almost hear the sound of 3 customers drafting legal correspondence across the land. And that other sound? That’s the swearing as the same people once again try to make a phone call only to be denied

Whether this results in Orange improving its network or in mass migration and payouts, this little victory for consumers is something worth celebrating. The future for consumers with mobile phones might not be Orange. But after today, it’s certainly brighter.

Thursday 19 February 2009

Samsung new phone is Well Weapon

Have you ever used the phrase “Well Mexico”? Or even “Well Weapon”? Have you? If you have it’s odds-on you’re a fan of the much lamented Channel 4 show Nathan Barley. If you haven’t you need to know that it was a coruscating study of east London fashion victims. Or as they were dubbed by creator Charlie Brooker "self-facilitating media nodes", with the programme destroying with extreme prejudice this crap coterie's excruciating and pig-thick attempts to be cool and edgy.

The show didn’t run for long, with poor ratings ensuring that a second series never arrived. For those who keep the faith however one of its highlights was the souped-up Wasp phone that the series' super villain Nathan Barley favoured. Here it is in all its gaudy glory:


What a monstrosity. But someone, somewhere didn’t get the joke. And that someone appears to be Samsung. At the Mobile World Congress this week it unveiled its Beat phones, which in their laboured attempts at cool seem to be aimed at Nathan Barleys the world over.

The phones feature a scratch mode that lets you move your fingers over the handset and in theory cut up the records like you’re Terminator X. Of course in reality this is nothing more than a shonky sound effect that you’re bored of trying out after about five minutes

It’s less a function and more akin to those novelty presents that you get from unimaginative friends that feature Mr T saying six fun phrases. The difference is Mr T saying “Quit Your Jibba Jabba” will never get old.

Wednesday 18 February 2009

LG confirms status as the one to watch


Let it be known, I’m a big fan of classic sci-fi. Actually let’s amend I’m a big fan of the set design and the optimistic worldview of genre staples like Star Trek and Space 1999. They speak of a world where in the near future anything was possible. And better yet, where domestic robots would do the hard work, so we don’t have to.

It’s perhaps not surprising then that I’m putting my name down for LG’s retro-modern watch handset. Dubbed the LG Touch watch phone, judged on looks alone it appears to be a truly wondrous thing indeed.

But I don’t think that the admittedly small demographic of fans of retro-modernism will be only the takers for the phone. Its standout design is likely to be a hit with anyone who is bored of the same old same old approach to the appearance of mobile phones. And given that we’re served a near-constant diet of candybars and sliders, that’s got to be quite a few disgruntled consumers hungry for something new.

The phone is no slouch in the specifications department either. HSDPA connectivity means fast downloads, while video calling, media playback and web browsing ought to seal the deal.

There’s no official release date yet, with LG stating only that it’ll be out “later this year”. I can’t wait.

Tuesday 17 February 2009

Music industry discovers marketing power of iPhone apps



The early White Stripes releases were on a label called Sympathy for the Record Industry. The name was a canny little dig at major label practices. But in truth sympathy for record companies has been in short supply of late. Not least because their failure to foresee the growth of MP3s over physical formats left them with an outmoded business model and at the mercy of pirates until Spotify offered some form of salvation.

But not all companies are quite so techno-phobic. This week XL, home of the Prodigy the Stripes and Lemon Jelly, came up with a fantastic marketing wheeze that harnesses the exponential growth of iPhone applications.

Visitors to the iTunes store can currently download a free Tetris-style game with the twist being that players are loading a tour van with musical instruments. The app is even equipped with an online high score table.

It’s all in aid of promoting newish signings and disciples of the shoegaze movement Titus Andronicus. Two tracks from their Airing of Grievances album play throughout the game, one of which called My Time Outside The Womb is set to be their next single.

You can only applaud this kind of marketing verve, which if it doesn’t give them a hit will raise their profile far more effectively than any number of gigs on the toilet circuit or wearisome interviews with T4 types.

If you’ve any doubt about this, cast your mind back to the dark days of the original Gameboy, which used Dance of the Sugarplum Fairy as its backing music. A cash-in single which remixed the ancient classical piece was a top ten hit, purely off the back of kids recognising it as the Tetris theme.

With any luck, as companies wake up to the marketing possibilities that the iPhone app store offers we’ll get a deluge of free diversionary software in months to come. One thing is for certain, though, is that XL’s rivals will be checking the apps download numbers very closely in months to come.

Thursday 12 February 2009

Auto-tune and Bob Marley game on the way as iPhone gets I-rie

Auto-tune has been all over Hip-Hop records in the last six months. Kanye West’s last album was slavered in it - rather pointlessly obscuring the flow of one of the few rappers left with anything to say. Lil Wayne also revealed himself a heavy user on the meta-irritating Lollipop. But the award for most grating use of the software goes to T-Pain in the dance craze-tastic Low. So smothered in Auto Tune’s effects was his novelty hit, that it’s unlikely there’d be any record left it you took it out.

Here he is in a titfer that's unlikely to get past the bouncers at Royal Ascot's Ladies Day:



However, clearly not satisfied with sullying Hip-Hop with his own shonky records today it has emerged he wants everyone to get in on the act. According to reports, T-Pain is working with engineers at Antares to develop a lite version of Auto-Tune for the iPhone. Up and down, the country we’ll be forced to listen to amateur rap producers playing their erm latest shit on their iPhones. It will be utterly inescapable. What horrors.

Still on a musical tip and frankly just as frightening is the news that a Bob Marley iPhone application could be on the way. It seems that along with a beer tie- in - that a Rastafarian would never drink, incidentally, alcohol being banned under the creed’s strictures – his money-grabbing family figure this will be fitting tribute to the man credited by many as Reggae’s greatest ever artist.

Apparently, it’s likely that the game will be a Guitar Hero-style arrangement. I can already picture hordes of white men doing an embarrassing skank as they play along. Alas we all know they’ll look about as irie as William Hague did when he rocked a baseball cap at Notting Hill Carnival.

Tuesday 10 February 2009

Mobile broadband bandwagon leaves Sky and TalkTalk trailing

Over recent weeks TalkTalk has been the ISP that has dominated the headlines. And unlike say Virgin Media, whose brushes with the ASA continue to mount up, it’s mostly been for the right reasons. Its offer to waive charges for a six-month period for customers in particular was an inspired piece of pr.

But as bit of canny maths from Top 10 Broadband showed, recently they’ve not always been so quick to react to shifting moods in the UK broadband market. Over the last 12 months, TalkTalk and Sky have been notable absentees from the mobile broadband market. And the site calculates that as a result they are missing out on £36 million of potential revenue every month by failing to do so.

Jessica McArdle, marketing manager at the site, however predicted that it’s only a matter of time before this happens. She said: “TalkTalk and Sky must be looking into ways of offering mobile broadband either as a standalone product or as part of a bundled deal – failing to do so would amount to commercial suicide”

It’s hard to disagree with her. The worry is that in the meantime, rivals such as O2, Vodafone, 3 and Virgin Media are carving the market up for themselves. Thus by the time that TalkTalk and Sky have readied a mobile broadband service, they’ll have to work twice as hard and offer deals three times as eye-catching in order to capture a share of the sector.

Henry Holland and O2 go dutch on dongle

Just after Christmas, we predicted that mobile broadband dongles would follow mobile phones by becoming more of a fashion item than a purely functional device for getting online. We also forecasted that limited edition exclusive dongles would become commonplace, as ISPs look to distinguish themselves from the competition.

Today, we’re awarding ourselves prescience points a-plenty with the news that Henry Holland has designed a dongle for O2, which will be available for a limited time until February 27.

You’ll know said cove from appearances on Channel 4’s fashion programme Frock Me, where he often talks more than a little inanely about matters of the day with his childhood friend Agyness Deyn. Typically they’ll conclude that like the war in Iraq is REALLY BAD.

But judge not before you’ve seen the fruits of his labour:



Admit it, you want one. With any luck though, the House of Holland polka-dot number will be the first of a slew of dongles with eye-catching looks. We’ve already discussed the prospect of Star Wars dongles and how fanboys would snap them up in a trice. So what else is on our wishlist?

I’d like to see a collaboration with Bathing Ape. Imagine some natty camouflage numbers along the lines of Nigo’s work with Pepsi:



Can you picture them? Nice eh? Or better yet how about some designed by Futura 3000 who did the Unkle sleeves? Or even Jamie Hewlett of Gorillaz and Tank Girl fame?

Friday 6 February 2009

MacAce offers Apple apostles 24Mb broadband

This week the UK's Mac-only ISP MacAce announced a new service offering 24Mb broadband. The reponse from some quarters has been a raised eyebrow. Why do Mac owners need an ISP of their own? Why can't they just use the same service as the rest of us? Isn't this just Mac owners being snobbish again?

This impression is compounded because as any fule kno Mac owners can in fact already get 24Mb by opting for Be Broadband. But in fact the idea that a Mac-only broadband service is a pointless frippery could not be wider of the mark.

If owners are to be believed even the best ISPs customer service is targeted at PC owners. This leaves Mac types tearing their hair out in frustration, especially since Macs are generally a more difficult proposition to configure for internet access.

Success for MacAce seems assured, no? Even priced at £16.46 pounds per month for the cheapest deal with a peak download period of 10GB, it looks like an easy sell. And the one-month rolling contract and lack of migration fee means that cost-conscious types won’t be discouraged. Meanwhile, the fact that Mac folk tend to be early adopters suggests that they'll be pliant market for faster broadband.

One thing is for sure, though, a bit of competition in the market for faster Mac broadband is long overdue. And with any luck, prices will drop in time, too.

Thursday 5 February 2009

ASA rap for Virgin Media

UK internet service providers are no strangers to raps over the knuckles from the Advertising Standards Agency. Over the last couple of years, it’s been the disparity between actual connection speeds and those being delivered that has been at the root of most of complaints that were upheld.

And we've had some splendidly spiteful spats, that's for sure, as broadband companies traded body blows in their ads. But that looked to have come to an end with a pledge before Christmas that they would clean up their act. It seemed to be the broadband industry equivalent of the Hays Code that cleaned up Hollywood with tough censorship rules in the 1930s.

A few months down the track, has it changed them any? Has it hell. This week it emerged that prime offender Virgin Media was in the dock again. The complaints centred on claims that the copper wire network used by other providers is struggling to cope with demand as well as Virgin Media’s loudly trumpeting that its network was a fibre optic. As this ad attests, they've been far from shy about their 50Mb service:



In the end the ASA eventually upheld no fewer than four complaints against them. This brings Virgin Media total to 13 complaints in total since the start of 2007 – a rap sheet to rival even that of supercrim and lifetime lag Charles Bronson.

I can understand Virgin Media doing its upmost to market its 50Mb service. It’s a tough sell at the moment, after all. But unless their campaigns are cleaned up, it won’t just be their public perception that is tainted. Rather it’ll be the whole industry that suffers.

Wednesday 4 February 2009

Just say no to voice activated Zumbaphone


Another day, another mobile phone company claims it’s going to revolutionise the industry. This time it’s the turn of UK company IA Technologies. Their handset the Zumbaphone’s USP is that it is fully voice activated. And if we’re to believe their claims is the most accurate voice recognition system yet created. Owners will be able to speak texts into the phone and have messages they receive read back at them.

And if that wasn’t innovation enough for one day, the Zumbaphone is apparently also the world’s first ‘back-up replacement mobile”. This means that instead of information being stored on internal memory, instead it is kept on a remote server. Thus should the phone ever get purloined by sticky-fingered imps, all your gen is safe.

Top marks for innovation, IA Technology. And doubly so making said device look so brilliantly otherworldly. Unfortunately, it’s hard to see the Zumbaphone being anything other than a niche product. One obvious market is dyslexic phone users, who’ll appreciate being freed of the tyrannies of spelling. But apart from that minority, who else was crying for a fully voice-activated phone. In fact, voice-activated services seem to be one of the least used functions on phones, so basing a handset entirely on this seems something of a folly. Ultimately, the Zumbaphone looks like joining the lineage of Great British Tech failures like the Sinclair C5 or Colin Pilger’s ill-fated intergalactic lunar mission. It’s a tradition that I for one am inversely hugely proud of.

Monday 2 February 2009

TalkTalk trash talks BT

Boxing experts will tell you that their favoured sport is a noble art that owes its appeal chiefly to skill and has very little to do with ultraviolence. This is patently untrue. We watch boxing for the same nasty, mean-spirited reason that we watched playground scraps. That is, for the sheer bloody excitement of seeing people batter one another. A spat is inherently fascinating. And I’d just as soon watch two irate football mascots in animal suits going at it as I would Ali and Foreman.

Truth be told I’m just as entertained when broadband companies take to the ring for 12 rounds. And as previous contretemps have shown, this happens more often than you’d expect. This week it’s the turn of BT and TalkTalk’s subsidiary Opal to duke it out. And as you can see here, TalkTalk, which in playground logic is to blame since they started it, have not pulled any punches.

I’m especially taken with TalkTalk’s claim that their £10 business broadband offering is so goddamn cheap that it could force rivals to go under and prompt a wave of consolidation in the broadband sector. Equal parts hugely hubristic and insulting to competitors, it’s the sort of trash-talking that even Ali, who once famously rattled Joe Frazier by calling him an Uncle Tom, might baulk at.

Whether BT’s offerings will indeed suffer as a result of the new Opal deal remains to be seen. I’d like to think that the market could be shaken up further and God knows UK-based small to medium-sized businesses could do with a break right now. One thing we can say for sure is that as the broadband sector gets more cut-throat in months to come, we’ll get more of these set-tos. And best of all we’ll get see who the real contenders are. For now, it’s round one to TalkTalk.

Agree? Disagree? Let me know on: digitalmanblog@hotmail.com

Thursday 29 January 2009

TalkTalk shows the way for UK broadband providers

Even those with the most scant knowledge of the UK broadband landscape will be aware that money saving is likely to be high on consumers' agendas this year. You’d think therefore that ISPs would en masse be unveiling budget deals to ensnare and curry favour with customers at this difficult time. You’d think so. But you’d be wrong. For in the early weeks of 2009, there’s only really been one broadband provider which has been making all the running. That company, broadband industry watchers not be surprised to hear, is TalkTalk.

Yesterday said ISP scored what stands as an outstanding pr coup when it announced that it was willing to waive charges for existing customers who are struggling under the prevailing tough economic conditions. And if you're in if any doubt that things are getting worse across the board have a look at this gloomy snap of a queue at a job centre in London last week.

It's like a scene from the early 80s when the Specials' succint evocation of a depressed job market Ghost Town was the soundtrack du jour. It's perhaps no surpise then that TalkTalk's deal has been reported everywhere from the Guardian to the tabs, and was praised by consumer groups – a sign surely of how well whoever devised the Emergency Plan has judged the pessimistic public mood. Meanwhile, independent broadband site Top 10 Broadband was similarly effusive.

Jessica McArdle, marketing manager of Top10Broadband.co.uk, said: "TalkTalk's broadband bailout scheme is an extremely responsible answer to the problems facing broadband users as well as UK consumers as a whole."

The headline-grabbing stunt followed TalkTalk’s heavy promotion of its similarly wallet-friendly Essentials deal. Customers signing up benefit from a deal that offers calls and broadband included in the monthly line rental. And to sweeten the deal, customers who take up the offer via Carphone Warehouse get a choice of a free laptop, Nintendo Wii or Playstation 3.

There’s a long way to go in 2009, but you’d have to say that currently it looks like the year could belong to TalkTalk. I for one wouldn’t bet against it adding to its 2.8 million customer base, which makes it the UK’s third largest broadband provider. BT and Virgin Media, whose costly 50MB deal is the very antithesis of TalkTalk’s approach, would be advised to watch their backs.

Tuesday 27 January 2009

Download crackdown doomed to failure


This week it emerged that Lord Carter is considering imposing a tax on internet service providers (ISPs) to compensate record and film companies for their losses from illegal downloads. The mooted move follows estimates from leading figures in the entertainment industry that the sector stands to lose some £1 billion over the next five years as a direct result of piracy.

However, this isn’t really what music biz head honchos would really like to see happen. Ideally they’d like for the UK to adopt a zero tolerance approach to downloaders akin to that being piloted across the Channel. This sees illegal file sharers being banned by ISPs after they have been caught three times.

I’m not sure either approach is workable. The banning order certainly represents a weighty sentence. But how far this will act as a deterrent is debatable. After all, with millions of people to police, users are acutely aware that it’s going to be a devil’s own task to keep up with the sheer volume of downloads being completed. Within no time, I'd venture, it’ll be business as usual.

Meanwhile, the notion of a tax on broadband providers is equally problematic. But the sticking point here isn't so much that this is flawed as a plan so much as the timing is all wrong. Should Lord Carter introduce this it would pile financial pressure onto ISPs at a time when the crunch means that revenues are already likely to be diminished. This in turn, would jeopardise their support for his programme of bringing broadband to every citizen in every region of the UK. There's your rock, Sir, and there's your hard place.

I’ve no idea how the problem of illegal downloading can ultimately be solved. But in the form of Spotify, which allows unlimited access to a vast library of tracks in exchange for having to sit through some ad spots, it shows that creative solutions are out there. Hope springs eternal.

Monday 26 January 2009

March to mobile broadband leaves BT flatfooted



BT it seems is finally waking up to the mobile broadband revolution. According to a report from the Observer, the UK’s largest telecommunications company is considering launching a mobile phone network. The move comes after the firm spectacularly failed to cash in on the mass migration of broadband to mobile devices such as laptops and phones. This, it’s fair to say, hasn’t gone down too well with BT’s shareholders.

And indeed why would it? Latterly, the company has appeared to lurch from one crisis to another. Worse-than-expected profits for the last quarter of 2009 were followed by the announcement of plans to cut costs by shedding thousands of jobs. The misery was compounded last week when the firm announced a second consecutive profit warning, alongside the news that its shares are now trading at near-20-year lows. The blame we were told lies with the global economic downturn since the Great Depression, blah, blah, blah.

But does it, really? Given BT’s failure to capitalise on the exponential growth of mobile broadband, it’s hard to look at chief executive Ian Livingstone’s management and not posit that some of the blame for the company’s shocking performance must lie with him. Not least because over the last 12 months, the number of UK mobile broadband users has grown to 7.3 million. That’s billions of pounds of revenue that has gone to smaller rival providers due to BT’s inertia to reacting to the seismic shift in the market.

In order to remedy their parlous situation, BT is now in talks with T-Mobile and 3 with a view to launching a mobile phone operation. However, by the time that these preliminary negotiations have become something more concrete and the specifics of branding and costs have been hammered out, it’s likely that up to a year will have passed. So that’s another 12 months of potential profit that BT will miss out on.

But if all this just meant a lower dividend for shareholders for a couple of years, it wouldn’t be a problem. After all it’s not really our concern. But alas that’s not the case. As a consequence of this mis-management and lack of market awareness, BT is now threatening to renege on pledges to fund the roll-out of the fibre wire network. The result? The taxpayer could now be forced to shoulder the burden.

Once upon a time thanks in part to its charming and successful ad campaigns, such as those starring kids’ favourite Buzby and Maureen Lipman’s Beattie character, and the bold modernistic architectural style of the BT Tower, BT was seen as a great British institution a few rungs down in our affection from the BBC. However, once we’ve dug into our pocket to bail them out, it’ll be just another struggling company whose financial imprudence we’re irritatingly having to bail out.

Friday 23 January 2009

Broadband schemes evoke Blitz spirit

As the winter chill refuses to abate, it’s become all too common to overhear conversations bemoaning the weather. Have we all become soft? Whither the bloody-mindedness, stoicism and refusal to acknowledge adversity that characterised, say, Robert Falcon Scott’s expeditions to the Antarctic? You know, that same indomitable spirit that saw the East End through the Blitz, when housewives fed families with hearty meals despite having to contend with powdered eggs and less than a teaspoon of sugar every week.

Happily in some regions of the country it’s still alive and kicking – and not just in the form of formidable Women’s Institute members. This week, it emerged that there are around 40 local broadband projects across the country. Mostly situated in the kind of remote areas with weather that Scott would recognise from his expeditions, they’ve been born out of frustration with internet service providers’ inert attitude to ensuring that the nation is fully equipped with broadband. And their even less proactive approach to the fibre wire broadband roll-out.

My favourite - and the one that is perhaps most indicative that the wartime mend and make-do ethos is not dead - is in the hamlet of Alston. This is a place so unchanged by the passing of time that it was recently used to evoke Victorian England in the recent BBC adaptation of Oliver Twist. Here, the residents have actually braved the chill winds to get off their behinds and are quite literally digging for victory by laying the fibre optic wire themselves.

Also showing homemade ingenuity is a scheme in Bradley in Hampshire, where just 30 homes are served by the super-fast network. Perhaps the best thing about this one is that the village’s network revels under the name Bradnet - a name so quaint that it evokes nothing so much as the shonkiness of fetes and busybody residents’ associations.

Alas, it’s likely that once the fibre wire roll-out is complete these schemes will disappear. But for now at least, this kind of Robot Wars-style marriage of technology with old fashioned Britain should be celebrated. Blue Peter badges all round.

Thursday 22 January 2009

Virgin 50Mb take-up is super-slow

When Virgin Media launched its 50Mb broadband service late last year, it was with no little fanfare. The press conference was held in a beautiful building just off Buckingham Palace, presumably at no little expense. Meanwhile, lavish ads starring Samuel L Jackson ran non-stop over Christmas with a view to convincing everyone that this was a broadband revolution.

Here he is, looking as poised as ever.



Surely if Virgin's 50Mb is good enough for the World's Coolest Actor, then it's plenty good enough for you too? Alas, it seems that for all that marketing spend the public aren’t entirely convinced. This was backed up by a source at a broadband comparison site who demurred that take up for the 50Mb service has been “disappointing” so far.

Granted this lack of demand could perhaps be due in part to the fact that just 1.5 million people can get the service at the moment, but the muted response from the public does not augur well. Moreover, with conditions worsening in the economy day by day, it’s hard to see any improvement in the near future.

The sticking point it's fairly obvious is the price tag. Asking punters to shell out £53 in the current climate was always going to be a tough sell and is getting tougher week by week.

At the launch, the broadband provider’s chief executive officer joked that the host building’s location meant that the Queen was probably a Virgin Media customer. Perhaps that’s because right now she’s the only one who can afford it.

Wednesday 21 January 2009

Hyundai in do or dai bid to enter UK mobile phone market

Few car manufacturers have been slagged off by the Top Gear petrolheads quite as gleefully as Hyundai. As far as Clarkson and his chums are concerned they’re cheaply made carbage. Whether that’s fair or not, is a moot point. But it’s hardly a ringing endorsement for Hyundai in the week they announced they are entering the UK mobile phone market.

But one man at least is optimistic of the company’s chances of grabbing market share in our handset sector. Namely, the fantastically named Norbert Winkler, chief executive of Hyundai Mobile Europe. He reckons that: "Hyundai is one of the five biggest car manufacturers and is ranked 72nd in the world's most valuable brands, which is bound to provide a positive image transfer to Hyundai mobiles.”

Alas his sunny outlook seems more than a little bit misplaced if the early snaps of the company’s mobiles are anything to go by.

Behold:



Not much to get excited about is there? Details of specifications of are scant, but it's not unfair to say that these two hardly shine in the looks department. And unless this is addressed by Hyundai design department for future offerings, I for one am predicting that the company's handset divison will dai on its arse.

Tuesday 20 January 2009

Bournemouth pensioners to become 100Mb broadband speed demons



Bournemouth is a strange and fusty place. Its manicured Winter Gardens and bandstand concerts with easy listening classics are redolent England that doesn’t really exist anymore. One where Britons holiday in our seaside towns, sport hanky headwear and want nothing more from their two-week sabbatical than a donkey ride. It’s like the last 30 years never happened. Imagine a world without cheap air travel, profuse and profligate spending on credit cards and where our culinary palates never extended far beyond a good fry up and you’re halfway there.

Strange then that this week it was confirmed that Bournemouth is to be home to the only 100Mb broadband service available in the UK, in a stroke dragging the cosy old town kicking and screaming into the future. The Fibrecity scheme is being piloted by H20 Networks and the service will be available initially in 30 homes. As the roll-out advances, availability will be extended and according to local press up to 5,600 residents and businesses have signed up.

In one sense, it’s hard to see why Bournemouth was chosen. Its ageing population are unlikely to be heavy downloaders or keen viewers of online TV who might give the technology a real work out and prove a willing market for 100Mb broadband when H20 start charging for the service.

And yet, in another respect an English seaside town is an ideal choice for the service and a chance to see what kind of impact it has on the local economy. Should businesses move in en masse to take advantage of the connectivity, the advent of the service could be the catalyst for the economy to diversify into a more viable and robust model. Whether this will prove enough to save Bournemouth from the worst excesses of the downturn remains to be seen, but it leaves it in much better stead than much of the rest of the country.

Monday 12 January 2009

Songsmith ads - Enough to put you off music for life

As expounded elsewhere, last year brought with it a slew of mad and bad ads for techy products. Nintendo’s Wii campaigns for Animal Crossing and Mario Kart Wii were plain embarrassing. Meanwhile, PC World’s spots for its range of bog-standard laptops addressed their audience like remedial children in attempting to hoodwink us into believing that being able to surf the web, while playing games and listening to music was a bold step into the future.

However, with the year but days old, the new ad for Microsoft’s challenger to Garageband might just have trumped last year’s efforts in a trice. Don’t believe me? Have a look for yourselves.



See what I mean? What in the name of arse has possessed Microsoft? Rather than actually making an ad that might impress us with the product’s functionality, they’ve instead made an ad so appalling that it seems that they’re hoping that we’ll buy Songsmith just to make them stop showing it.

What’s appears to have happened is that the agency creatives pitched an idea to make the ads really kitsch. That actually might have worked. But somewhere along the line those good intentions were focus-grouped into oblivion, so what you’re left with is a spot where you can no longer tell whether the cheesiness is intentional or otherwise. Thus, instead of Songsmith’s ad (there’s a spirit-sapping four-minutes of it!) being so good it’s bad, it’s so bad it’s unwatchable.

We’ll be keeping an eye out for shonky ads as the year goes by and naming and shaming the worst at the end of the year. Think of it as a public service. But if you, dear readers, espy anything before we do please send them to digitalmanblog@hotmail.com and we’ll put them to the sword. Keep ‘em peeled.

Friday 9 January 2009

M15 isn't interested in your e-mails - get over it.

Today civil rights campaigners are up in arms about new rules that compel internet service providers to keep details of all e-mails sent in the UK. The crux of their beef is that this is a severe infringement of our civil liberties.

Here’s what the Earl of Northesk, who sits on the Science and Technology committee at the House of Lords, had to say on the matter.

"This degree of storage is equivalent to having access to every second, every minute, every hour of your life. People have to worry about the scale, the virtuality of your life being exposed to round about 500 public authorities.

"Under Article 8 of the European Convention on Human Rights, privacy is a fundamental right... it is important to protect the principle of privacy because once you've lost it it's very difficult to recover."

Does he have a point? Is this obloquy justifed? Not for me. After all, what's actually being stored by ISPs is the time and date of e-communiques. The content, and ergo anything that might actually prove incriminating, remains private unless appropriate licences are obtained.

More importantly, it seems like real hubris on the part of the man in the street to assume that M15 would be at all interested in his life. I mean aren’t 99 per cent of e-mails concerned with the tedious details of our lives, such as what to have for tea tonight and when we’re meeting for a grown-up lemonade? Only fantasists who regard themselves as Alan Parker-style urban warriors and teenage anarchists could really find anything to object to in having their inane wibblings on file.

More importantly, the Home Office is claiming that the data will be helpful in combating crime. I for one am prepared to take their word for it. I know that M15 used e-mail to trace would-be Jihadists who were involved in the bombs at Glasgow Airport. If e-mail logs are going to keep us safer, I’m happy to have them monitored.

Thursday 8 January 2009

Which? recommends PC owners become Super Smash Bros

In the movie Logan’s Run, humans who hit 30 are disposed of by the totalitarian regime. It’s a harsh way to go once you're no longer useful. But on the face of advice given by Which? Magazine, a similar fate is awaiting the nation’s computers.

The consumer journal has highlighted the problem of fraudsters and crims getting info from hardrives which have been abandoned at landfills. After running wiping software on eight drives, the mag then found it was still able to recover information that should have been gone forever. And amazingly it has concluded from its research that the only sure-fire way to put a stop to it is to take a hammer to your computer.

"PCs contain more valuable personal information than ever as people increasingly shop online, use social networking sites and take digital photos," said Sarah Kidner, editor of Which? Computing.

"Such information could bring identity thieves a hefty payday. It sounds extreme, but the only way to be 100 per cent safe is to smash your hard drive into smithereens."

Given the huge readership of Which? it’s not hard to see the article resulting in mass smashing of hard drives up and down this fair sceptred isle in an orgy of ultraviolence. But is all this really necessary?

I’m not so sure it is. My suspicions were raised in particular by the fact that free software was used by the mag to wipe the drives. Surely, this is a pretty foolhardy move? As any fule kno, there’s no such thing as a free lunch. And equally there’s no such thing as effective wiping software for free.

I'd say that investing in some effective wiping software is the best way of staying safe. Unlike Which's recommendations this approach won't deprive charities and schools in the developing world of vital second-hand computers.

Wednesday 7 January 2009

Hippies - can't live with 'em, can't shoot 'em

Glastonbury we’re told is one of the most spiritual areas of the UK. This in part due to it being where Albion’s leylines converge. It’s also said to be where King Arthur is buried and even apparently played host to the Son of God when Joseph of Arimethea brought his Holy relative over for tea and cakes. Whether 5,000 were fed that day is, alas, unrecorded.

It’s perhaps not surprising that a place which is so steeped in history should be resisting the relentless march of modernity. This became apparent this week when the Glastonbury Why Wi-Fi Campaign hit the headlines in a (quiet) riot of lurid tie-dye and patchouli oil. The protestors' concerns focussed in part on the old chestnut of radiation emissions from the nearby Wi-Fi network. And while their concerns about the effects on people's health of the radiation may prove valid – although we should note that a ream of reports suggest otherwise - , they're also using all kinds of New Age unscientific to justify their oppostion. And natch this ia a lot harder to stomach.

Apparently, Wi-Fi signals are disturbing the “positive energy flows” of the area. You read that right. Matt Todd who makes it his business to campaign against electro motive forces is so convinced of this that he’s “started building small generators which he believes can neutralise the allegedly-harmful radiation using the principles of orgone science”. These devices “use quartz crystals, selenite (a clear form of the mineral gypsum), semi-precious lapis lazuli stones, gold leaf and copper coil to absorb and recycle the supposedly-negative energy,” the Telegraph reports.

The sad thing is that should the hippies win the day and cause the £35,000 scheme to be scrapped, there’ll be a host of losers. Young people will miss what had been a cheap way of getting online, while local businesses will also incur extra expense of having to pay for broadband. The real loser though will be science, as all the empiricism and learning of the modern world gets sacrificed on the altar of the Neo Pagans.

Tuesday 6 January 2009

Broadband New Deal - Too Little, Too Late

This week Gordon Brown hinted that the government could be prepared to fund the development of a next-generation broadband network for the UK. It was a move welcomed by ISP’s shareholders, who are fearful of the impact that financing such a network would have on their dividend, and rank and file employees who are fearful for their jobs.

It was also embraced by economists on the grounds that the government is displaying foresight to recognise the importance of a next-gen network to the nation’s economic health and is ensuring the UK’s competitiveness in the global economy in years to come. Prudent Gordon we’re invited to believe is some sort of economic next-gen visionary who sees high-tech industries as the salvation of our economy. You’ll forgive me if I demur.

Surely if this were the case he’d have impressed upon telecomms the importance of a fibre-optic network more vehemently over the past five years. Instead they’ve been offered scant financial incentive to invest and have come under even less in the way of coercive strong arm tactics. The result is that the much-touted roll-out of a fibre optic network has been a total non-event. What’s especially galling is that had they been legally compelled to start committing money to the cause at a time when their incomes were booming it would have been less of a challenge to meet the £30 billion cost of construction.

Instead what’s happened is that we’ve had to wait until the country is on the verge of economic meltdown before any action has been taken. This leaves taxpayers bailing out companies who until recently had been enjoying huge profits from us as a result of the UK broadband boom.

These developments have however left one ISP looking like a shining model of virtue next to its peers. Virgin Media has funded its fibre optic network at huge expense and is now offering 50Mb to over 1.5 million homes with 12.6 million in line for the service by summer this year. In contrast, its larger rival BT, which has repeatedly dragged its heels over committing funding, emerges with its reputation, for me at least, eternally sullied.

Monday 5 January 2009

Swoopo: The Con Is On

Recently it’s been de rigeur for newspapers to publish credit-crunch beating tips. You know the sort of thing: “Why not make your own chocolate cakes for Birthdays?”, the writer rhetorically asks. Adding that all we need do is “Simply buy some Green & Blacks bars and some Tesco Finest Almonds and follow this recipe“. I’ll tell you why not. Because your DIY, Blue Peter-style approach to saving money actually costs more than buying something sticky and lovely from high-end bakers Patisserie Valerie.

Anyway,in this spirit of debunking the Ivory Tower-ed mend and make do mentality, we move seamlessly onto a site called Swoopo.co.uk. This touts itself as an auction site which offers users the chance to buy sought-after electrical goods, such as Nintendo Wiis, PCs and laptops, for a fraction of the high street cost. Sounds too good to be true? My, my you’re a smart one. That’s because it is.

Swoopo.co.uk works by users buying the right to bid on an item, with each bid priced at 40 pence and increasing the cost of the lot by eight pence. Each bid then adds a further 20 seconds or so to the auction time. If you’re lucky enough to be the person placing the final bid you win the right to buy the lot at the final price. The cash accrued by the site from the process means that they receive many times what they paid for the item and enables them to sell the item at discounts of up to 70 per cent. Thus, we’re led to believe, the buyer gets a bargain.

Indeed, some testimonies from users bear out that cheap goods can be secured in this way. However, judging by the majority of reports on message boards what is happening more often is that bidders very rarely get win items and are spending vast sums of money on bids only to come away with nada.

That’s because they are in effect gambling, with the likelihood of winning being determined by lottery-style chance. You're unable to see how many other people are bidding, so are throwing money into the web ether blindly. If you’ve any sense you’ll give Swoopo the widest of wide berths.

Friday 2 January 2009

Clockwork Remote Control Bringing Steampunk To Mainstream

A few months back the Guardian ran a piece on the burgeoning steampunk scene. It's a niche Science Fiction movement that fetishises the look of Victoriana and age-old technology such as steampower and imagines how more modern tech might have appeared had it been invented at this time in history. Take for example this natty looking PC which has been modded for Steampunk effect:



What a beauty, no? But strictly science fantasy, surely? Hmmm...yes and no. Earlier this week, for instance, everyone from Gizmodo to the Sun ran pieces on a remote control from ethicalsuperstore.com that does away with batteries in favour of a wind-up, clockwork mechanism. And while its none-more-grey styling is, in truth, pretty unlovely compared with some of the elegant wonders that Steampunk modders have come up with, the incorporation of archaic tech suggests that some of the movement's ideas have gone mainstream. You can see it below:



In the light of the acres of press coverage this has received it seems like huge sales for the remote are something of a given. Especially since it chimes perfectly with growing eco awareness. Similarly the device will also resonate with the new mood of econodriving that the credit crunch has induced. Going back to the future for now at least seems to be the way forward.